Issue ID | 1149837 |
Internal NHTSA # | 10676291 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | SUBURBAN |
Model Year | 2015 |
File date | 16/01/15 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | I received a phone call thru the integrated bluetooth system in the vehicle. After i discontinued the call via steering wheel controls the drivers information center remained in call mode and would not change even after my passenger verified on my phone the call was ended. After about three minutes the drivers information center returned to speedometer mode. About 10 minutes later i was backing into the parking space next to a office building and the backup camera and radar, drivers information center radar display, and the seat vibration safety features all failed. While i was watching the outside mirror looking at the parking block and to make sure i was between the lines of the parking spot all of the safety equipment listed failed and i hit the building with my car causing minimal damage (most damage was done to the factory color matched hitch cover) to the vehicle but caused damage to the office building ( hitch cover impression in the wood siding about half inch deep). The center dash screen for the backup camera remained in navigation mode and the drivers display remained in speedometer mode while in reverse. I immediately took the vehicle to the dealership after the occurrence they could not duplicate the problem and told me that it was my fault that i backed into the building and not to rely on the safety equipment that i paid good money for. |
Vehicle Mileage at Failure | 7000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | TIPP CITY, OH |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | Y |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 3 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |