Issue ID | 1223991 |
Internal NHTSA # | 10778047 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | SUBURBAN |
Model Year | 2015 |
File date | 16/07/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | We have multiple problems with our new suburban. After traveling slowly or coasting in traffic, when i try to accelerate the vehicle won't go and when it finally decides to go it shudders and vibrates badly, it also does this from a complete stop, been to the dealer 2 times so far this and the last time they told me "it is a normal characteristic of vehicle". It is a very bad one and it will cause a wreck! The radio display flickers all the time even when back up camara is on, gm has no fix for this yet either! The vehicle sticker says it has heated/ac seats, it doesn't have a/c seats, they are airrated from the air in vehicle, that was a total misrepresentation of the product on the sales sticker. Gm rep had us test drive another suburban and we drove 3 different ones and not one of the others did the things our does. When we informed gm of this they said sorry we don't qualify for a buyback/replacement. Gm doesn't care to help and its their very expensive product. I hope no one dies or is injured from the hesitations that gm know these vehicles have that is 0. 7 seconds before the vehicle will engage or reengage when excelerating from a slow roll or a complete stop. |
Vehicle Mileage at Failure | 2052 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | OAK LEAF, TX |
VIN pattern | 1GNSCKKC7FRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |