Issue ID | 1488817 |
Internal NHTSA # | 11119377 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | SUBURBAN |
Model Year | 2015 |
File date | 07/08/18 |
Component | SUSPENSION |
Product type code | VEHICLE |
Description of the problem | Yesterday after bouncing all over the road for months and to the point of being unsafe to drive i took the suv to the dealership only to be told i need 2 new shocks on the front end ($1680). When you spend over $70k on an suv and just a few years later you need new shocks means clearly something is seriously wrong with the vehicle. After looking around i was correct it is due to a failed magnetic ride system which chevy is aware of and choosing to do nothing. Shame on chevy for doing nothing and ignoring the impact to the customer. This will be the last chevy i ever buy. At least some compensation would be great but the dealership doing the work said no since chevy does not recognize the defect. Front shocks/struts failed at 63,000 miles. Even with an extended warranty you are basically out of luck. |
Vehicle Mileage at Failure | 63000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CINCINNATI, OH |
VIN pattern | 1GNSKKKC8FRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
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Dealer's ZIP code |