Issue ID | 1397857 |
Internal NHTSA # | 11013129 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | TAHOE |
Model Year | 2013 |
File date | 23/07/17 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | I own a 2013 chevrolet tahoe lt. I take good care of my vehicle. Last week, i noticed multiple cracks in my dashboard in the immediate vicinity of my passenger side airbag; they seemed to have appeared out of nowhere. There was no incident beforehand that could have caused the damage. My vehicle was stationary from the last time i had used it, to the next time i entered my vehicle and noticed the dashboard cracks. I took my vehicle to preston chevrolet, a nearby gm dealership, and i was advised by the service dept. Manager that this type of issue is not a common occurrence, although he had seen it in the past.. He further advised that he was unable to obtain or provide any sort of financial assistance to me in having the defective, damaged dashboard repaired. After researching, i found that it is quite a common problem, and what's more, that chevy tahoe's are the 'common denominator.' i feel that i have been mislead by preston chevrolet. I've since contacted gm and i am awaiting a response from a "senior case advisor." i am primarily concerned about my safety and the safety of my passengers. In the event of a motor vehicle collision, i am certain that shards of plastic would be hurtled into the air, becoming dangerous projectiles that could cause serious bodily injury or harm, not to mention the poor aesthetic appearance and overall devaluation of my vehicle that the fractures have caused. This is clearly a manufacturers defect. I feel i am owed repair and/or restitution from gm as a result. |
Vehicle Mileage at Failure | 64000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CHAGRIN FALLS, OH |
VIN pattern | 1GNSKBE00DRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |