Issue ID | 1231891 |
Internal NHTSA # | 10785300 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | TAHOE |
Model Year | 2013 |
File date | 02/08/14 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | This vehicle was purchased from mac haik chevrolet in houston, tx. Only one key was provided during the vehicle purchase. The other key was promised in an "we owe you" statement, but never received. At some point in time, it is believed the 2nd key was used to access this vehicle at undisclosed location(s) and or time(s) in addition to onstar app access. The vehicle began to make rubbing sounds when turning corners and losing a little power. In july 2014, i noticed my vehicle seemed to shake when going over speed bumps in a manner inconsistent with the way it normally went over speed bumps most times after vehicle delivery. In addition to, the engine seemed to be idling too high at no speed and in a manner inconsistent with the way it performed most times after vehicle delivery. Also, the dashboard is cracked around the airbag. In august 2014, i went back to the dealer for inspection of these problems. I was informed repairs were made to the front differential of the vehicle and the transmission was overfilled. I was provided a statement of the work, but i felt the verbal explanation for the work was too vague being my vehicle was in the shop for approx. 2 weeks. On or about october 1, 2015 i contacted the general motors chevrolet customer representative at the phone number listed on www. Gm. Com as (800) 222-1020. In this phone conversation, i was informed repairs were not done to the front differential, but to the rear differential and or powertrain. No warranty repair information was on file for any such repairs to the front powertrain. I contacted upper management with the dealership and there was no assistance provided to me in proactively resolving this discrepancy. I believe this vehicle may be hazardous based on the discrepancy of repairs and supplemental death insurance for me being attached to this vehicles vin without my knowledge. |
Vehicle Mileage at Failure | 66613 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ROSHARON, TX |
VIN pattern | 1GNSKAE0XDRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |