Issue ID | 1474238 |
Internal NHTSA # | 11101696 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | TAHOE |
Model Year | 2015 |
File date | 16/05/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | The rear passenger door will not unlock with either the key fob or the unlock button inside the vehicle. The children are not able to exit the vehicle on that side and must exit on the street side. The concern lies in the event of an emergency, the passenger in the back seat may not exit the vehicle nor may anyone enter from that door as it is locked permanently. I have reported this to general motors for which they told me this is not a safety issue and i will be fully responsible for diagnostics and repairs including all financial responsibility. I am aware of a similar problem in an older vehicle recently where the passenger perished in a fire as the door was inaccessible, also a gm suv. I was given a case number but was advised my case is now closed since my vehicle is passed the warranty. Case # 8-4228203687. |
Vehicle Mileage at Failure | 36000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN JOSE, CA |
VIN pattern | 1GNSKBKC5FRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |