Issue ID | 1365512 |
Internal NHTSA # | 10967959 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | TAHOE |
Model Year | 2015 |
File date | 20/03/17 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | The liftgate malfunction is both bizarre and dangerous. When opened it proceeds to drop about a foot quickly, enough to create serious head contact. It then proceeds to close without use of sensors, repeatedly pinning the operator against the back of the car. Only with strength and agility did my wife manage to slide out the side. We are thankful that the only damage was a bruise on her leg. It could have been much worse for an older, less agile person. It happens when vehicle is stationary, on or off. The dealer plans to replace the liftgate actuator, but it will be at our expense. Chevy has declined coverage because we are not the original owner, we did not buy it from a chevy dealer and we did not purchase extended warranty coverage. There is no recall outstanding so they have no obligation to help us. Had my wife gone to a doctor for the bruise on her leg chevy's decision would have gone to a different supervisor, but we do not act that way. We are just grateful that she had the wherewithal to escape from a very dangerous situation. I have a video of the problem, but it is not in a format (imov) that can be uploaded here. I will hold on to it. |
Vehicle Mileage at Failure | 45000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WILTON, CT |
VIN pattern | 1GNSKBKC2FRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |