Issue ID | 1665439 |
Internal NHTSA # | 11327633 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | TAHOE |
Model Year | 2016 |
File date | 01/05/20 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | I have a 2016 tahoe that i purchased new from dealer. I had also purchased a protection plan with finishing touch that they talked us into when we bought the car on the paint and interior. 3. 5 years into ownership the paint on the hood and roof faded. We contacted the protection plan and they were more than willing to take care of. They sent an adjuster out and he classified as clear coat failure. Then the run around started. I contacted chevrolet and i contacted the dealership. We took the car to the dealership and talked with the assistant manager in the service department. He brought out the manager and he confirmed that it was paint failure. So then the dealership gets involved with chevrolet. The first call comes back and says they will cover 20%. I told them that some one was going to cover the repairs and it won't be me. They sold me a protection plan through finishing touch for the paint and the interior so someone needs to cover the damage. After a few days i get a call stating that between the dealership, chevrolet and finishing touch it would be repaired at no cost. |
Vehicle Mileage at Failure | 61000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LA GRANGE, CA |
VIN pattern | 1GNSKBKC0GRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |