Issue ID | 1546761 |
Internal NHTSA # | 11186937 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | TRAVERSE |
Model Year | 2012 |
File date | 23/01/19 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | In december of 2018 i took my car to diane sauer in warren ohio because the stabilizer traction control light came on and the car was driving very rough. I took it to diane sauer and service manager keith said nothing was wrong with it and didn't charge me for the diagnostic report. I took my car back in january 2019 with same problem but worse. So bad i got off the by-pass and had it towed. Diane sauer had my car for two weeks and never called about the car. I had to repeatedly call them. After two weeks they say the engine was gone. Keith told gm it was due to lack of maintenance. I provided gm and diane sauer with all receipts of my oil change. I bought that car from diane sauer brand new!!! I took care of the car and after seven years they say the engine is gone!!!! No way!!! I took great care of that car!!! Diane sauer needs to stand behind their products!!!! Diane sauer would not be in business without your customers who support your business!!!! Stand behind your products!!!! Be honest!!! The trust is gone!!!!!! |
Vehicle Mileage at Failure | 100000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WARREN, OH |
VIN pattern | 1GNKRFEDXCJXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 50 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |