Issue ID | 1394710 |
Internal NHTSA # | 11010629 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | TRAVERSE |
Model Year | 2012 |
File date | 16/06/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 chevrolet traverse. While making a left turn, the contact heard a crunching noise coming from the front tires of the vehicle. The vehicle stalled without warning. The contact placed the gear shifter into neutral to coast to the side of the road. The vehicle was towed to an independent mechanic who diagnosed that the failure could be the transmission. The mechanic suggested taking the vehicle to a dealer. The vehicle was not repaired. In addition, the vehicle was taken to american chevrolet (located at 4742 mchenry, modesto, ca 95356) where it was diagnosed that the passenger side front axle completely detached and the rear differential also was detached and needed to be replaced. The technician also stated that the transmission was faulty, but could not determine without diagnostic testing. The vehicle was not repaired due to the diagnostic and repair fees. The contact called the manufacturer who stated that the vehicle was out of warranty in april of 2017. The best the manufacturer could do was to offered 40% off the repair fees. The approximate failure mileage was 70,000. |
Vehicle Mileage at Failure | 70000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | MODESTO, CA |
VIN pattern | 1GNKVEED9CJXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |