Issue ID | 1576004 |
Internal NHTSA # | 11222324 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | TRAVERSE |
Model Year | 2012 |
File date | 26/09/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I was driving with my children while exiting a highway off-ramp, and our chevy traverse suddenly malfunctioned and i temporarily lost power steering/control of the car, had no acceleration, and all instruments went wonky (turning on/off, going back and forth). I was forced to pull off the highway off-ramp onto a dangerously narrow shoulder with minimal room, and had to coast the car to the end of the off-ramp-- and then was stuck at the off ramp at a red light in rush-hour traffic. After towing the vehicle to the dealership, we replaced the battery at the suggestion of our local chevy dealership. Then about 4 months later, the problem has happened again as i was exiting our driveway on my way to work. We had it towed to our local chevy dealership, and after 4 days of running diagnostics and test driving it, they finally concluded it was a faulty transmission module. We now have to pay $ 1,700. 00 out of pocket to repair the car, as were one year over the 5 year warranty (but only 55k miles on the car). At the time this happened, our traverse only had approx. 57k miles on it. |
Vehicle Mileage at Failure | 55000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WEST HARTFORD, CT |
VIN pattern | 1GNKVGEDXCJXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |