Issue ID | 1346676 |
Internal NHTSA # | 10940046 |
Manufacurer | General Motors LLC |
Brand | CHEVROLET |
Model | TRAX |
Model Year | 2016 |
File date | 20/11/16 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | I bought a brand new 2016 chevy trax on 10/31/16. One week later, i went into the garage, got into my new car which stated right away but i had no dashboard lights so i had no idea what speed i was traveling. I had no radio or rear camera back up. I had no onstar service or telephone service. The only thing that worked was my heater. When i turned my turn signal on to make a turn i couldn't hear it clicking but could see the reflection of the flashing front turn signal light on the bumper in front of me as well as my headlights shining on the car in front of me. Everything on the inside was dark except the lights on the heater/ac unit and the heater worked fine. Since then, i have gone into my garage on three more occasions to drive my new 2016 chevy trax only to find the same problem - no electrical system. The second time it happened, was 11/20/16, 2 weeks after the first time. I drove to and from my house to a local restaurant about 5 miles away for dinner with no dashboard lights, onstar service, back up camera, radio or phone service. After we got home that evening i kept checking my car to see if it was working yet and several hours later the lights finally came on when i opened the driver's door. The 3rd time was on 12./10/16 and my friend who i drove from my house about 3 miles to pick up recorded me driving the trax without the dashboard lights, etc working. We made a right turn at the end of his street and everything lit up and started working again. The 4th time was on 12/24/16 two days after the dealership i bought the trax at supposedly "fixed" it. I've had 3 service calls at 2 chevy dealers and the problem is still not fixed. There is no rhyme or reason as to when it is not going to work and no one thing or time frame as to when it decides it is going to work again. |
Vehicle Mileage at Failure | 200 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | HANOVER, PA |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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