Issue ID | 1645424 |
Internal NHTSA # | 11309958 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | 200 |
Model Year | 2015 |
File date | 17/02/20 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | About dec. 20, 2019 i was surprised to find the air bag warning light on the dash of my 2015 chrysler 200 when i started it. I went to a mechanic to fix it; but he didn't do that kind of work and recommended another mechanic in a nearby town. I was able to get an appointment yesterday (feb. 17, 2020). The trouble-code was: b0020-13. He called to get the required parts, and was quoted $1,074. 00 plus 7% tax and labor of $100. 00. He looked on computer and found that both sides of the seat-sensor-harness should be calibrated together. In other words, the price doubles to $2. 500. 00 for both seat-sensor-harnasses! It is a "safety issue" that needs to be addressed in a car that is only 5 years and 8 months old (the date of manufacture is april 2015). We looked-up the problem online and found recall # 16v114000 which states that if one seat harness needs to be replaced, then, both must be replaced and calibrated as a single unit, thereby doubling the cost! I called chrysler at 1-800-853-1403 with my vin number and she said that my vin number is not included (actually, the recall only applies to only 78 vehicles). But after telling her that it was a "safety issue" that i couldn't afford to pay for, she gave me a "goodwill assistance case number". I was told that they "might" help; and to call my chrysler dealer and give that number to them. I did so and they said they will call me 'soon'. I don't know what to expect.. They don't like to tell you much; but i'm hoping to have it fixed quickly, in the event of a crash that might disable, or kill, me! Thank you! |
Vehicle Mileage at Failure | 51000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | AVON, IN |
VIN pattern | 1C3CCCABXFNXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |