Issue ID | 1217539 |
Internal NHTSA # | 10762203 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | 200 |
Model Year | 2015 |
File date | 06/09/15 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | While driving at 30mph the 200c jerked forward and completely stopped. All lights on the gear control were lit and the car completely stalled. The system said to pull over safely and to put the car into park and shut the car off. We were unable to do any of this because the care was stuck in drive so we were unable to even push the car to a safe area. We waited 20 minutes in hope that the car would reset itself. Unfortunately it did not and we were advised by road side assistance to disconnect the battery in order to reset the car. Unfortunately we did not have a wrench in the car in order to disconnect the battery and we had to flag someone down for a wrench. Very surprised that roadside assistance did not come out to help with the situation. After disconnecting the battery and waiting about 1 minute the car reset and we were able to restart the car. Since this happened the other day we now drive with a wrench in order to disconnect the battery. When i called for service chrysler said that they are unaware of any recalls for this safety issue!!! This was a very dangerous situation since cars were flying off of the expressway and could have rear ended us. Unfortunately when this happens you are stuck in drive and you can't even push the car. Service department at the dealership was not very helpful until today when i heard from their manager. They told me that there were no recalls for this issue but to bring the car in and they would see what they could do. |
Vehicle Mileage at Failure | 27000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ELMSFORD, NY |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |