Issue ID | 1246208 |
Internal NHTSA # | 10810473 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | 200 |
Model Year | 2015 |
File date | 19/09/14 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I purchased my car in sept. 2014. The car that i test drove was nothing like the car i got. When i mentioned the difference to the sales person, he stated that they were the same and that the car had to adjust to the way i drove. I took the car back to the dealer because they forgot to do service work on the car previously and the service manager stated that the car would feel better after 250 miles. I informed him that the car had 500 miles and he stated that it should "feel smoother soon." i took the car back up to mack haik dodge in georgetown tx, where i purchased it and a manager told me that he would like to make things right and i should look for something that i liked and they would help me. The sales person that was going to "help" me was someone that i met at another dealership who told me that his wife had the same car and that half of them came out with problems and the other half was fine. He stated that i probably got one with problems. He stated that they were either great of had issues. I am now going to a different dealership to try and have the recall fixed. The recall is for the problem that i have been telling them for a year. At one point they told me that they could not fix anything because their transmission guy was out on sick leave. My car has been dangerous since i bought it. It hesitates when stepping on the accelerator on the highway. When the car starts out, it lunges forward and feels like a bucking horse. I was embarrassed to put people in my car. I worked with a government agency that transported children and felt terrified to place a child in my car. Mack haik has been absolutely horrible. Their solution for my problem was to purchase another car with a $200. 00 dollar more payment. I've been so frustrated that i considered a lemon law attorney. I contacted chrysler and they said the dealer had to correct the problem. Can you help? |
Vehicle Mileage at Failure | 500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | AUSTIN, TX |
VIN pattern | 1C3CCCAB1FNXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |