Issue ID | 1271732 |
Internal NHTSA # | 10852026 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | 200 |
Model Year | 2015 |
File date | 28/03/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I purchased the car and not 6 months later they did a recall on it. After this the car would always completely skip second gear when downshifting. So bad that it shutters back and forth when stopping, which startles me and sometimes its hard to run into people or objects. I have made several attempts to have chrysler fix the problem but they tell me it's fine. The service people all agree that it's a huge problem but chrysler continues to cover this up. When slowing down to a slow roll, a yield, and turning left or right, the car shifts erratically. The car will be in 3rd gear, when it's supposed to be in second gear but it won't downshift, the car will literally propel you when there is a slight acceleration of the gas pedal because it shifts into first like you're in a race car. At this point it's hard to maintain being in the lane you're trying to be in. Not only is this a huge safety concern but also nobody wants to ride in my new car because the ride is so rough. It's appointing and absolutely unethical the way chrysler is treating me. I bought this car with money i saved from deploying to afghanistan and all for nothing. When i think about trading the car in, chrysler dealerships tell me that they have to give me even less money for the car because it shifts how it does even though chrysler says it's shifting as intended. I've been dealing with this extremely erratic shifting for a year now. Also when you're slowing down to a stop and don't stop completely the car will do a burnout at times, obviously launching you forward. In the snow and ice the car will downshift violently and causing the car to start sliding down hills. All these issues happen at low speeds from 2-5 mph. |
Vehicle Mileage at Failure | 28000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MISHAWAKA, IN |
VIN pattern | 1C3CCCAB0FNXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 3 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |