Issue ID | 1306119 |
Internal NHTSA # | 10893591 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | 200 |
Model Year | 2015 |
File date | 05/08/16 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Bought the car july 2015 and by oct 2015 the car occasionally would downshift while in motion. Took the car back to the dealer and was told there was a recall and within a couple of weeks and the recall was aconplished and the computer was updated. Within a month the car was back to downshifting at odd times while i was driving. The car has repeatly been in 3 different chrysler repair shops and it has always gone back to downshifting while you are driving at odd times. I did get it while it was downshifted on my phone recently so i have a video. Since the video the engineers at chrysler had the dealer change a modular in the computer and the dealer put 200 miles on the car and assured me it was fixed. The same day i picked the car up it downshifted while i was driving again. I called the dealer and they made an appointment for me to bring it back in. I just picked my car up from the dealer this morning and was told the engineers told them only to drive my car. Since it didn't do it in the 331 miles that they drove it they were told to give me my car back as repaired. I took the car down the road and had to take it right back because now my phone can't connect with the car and my radio isn't working too. They say it s the radio so they have ordered a new one. I'm in sales and my car has 29,000 miles and i lose the warranty on the computer ar 35,000 miles. A couple of months ago i contacted chrylser and was given a case worker and case number,and was told by the case worker that chrysler is aware of the problem with the 200s. The rental car agency says there are a lot of rentals by dealers trying to repair this problem with the 200s. I would send you the video but with it being on the phone i'm not sure how. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | LEXINGTON, KY |
VIN pattern | 1C3CCCCG2FNXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
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Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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