Issue ID | 1467146 |
Internal NHTSA # | 11093741 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | 200 |
Model Year | 2015 |
File date | 15/02/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I have a chrysler 200c awd 2015 that is continually sabotaged/refusal to fix by various chrysler dealers since complaining about a warranty fix issue early on. Ever since its been a series a mishaps since going to the dealer. Gator chrysler of melbourne, fl and bonafice heirs chrysler of merritt island, fl both aggressively try to get me to trade the vehicle in instead of fixing it. Repeatedly they state they are not hearing the issues that are not easy to fix, ie transmission hangup between 4th and 5th gear. The car is fixed for various issues that always require me to bring it back. I would like someone from your agency to pull all records relating from chrysler, and both of the aforementioned dealers. The phone records and call logs are crucial to the investigation. Also i opened arbitration that was ignored and i feel the car is a lemon. Chrysler at this point refuses to fix the car to standards. Each time they say and list on the paperwork that they will be doing a 16 multipoint inspection. Repeatedly this is stated to be done, but the timeline of fixes do not align. I'm not smart enough and need an engineer from chrysler to physically come to a local location to inspect the vehicle. Scott pelley and secret shoppers should be done mirroring this scenerio as hearsay is this is common practice given the number of elderly in this area. I can't formally make this accusation, but from missing tires, mysterious mishaps and then being out the vehicle, stood up for rentals, etc. The main point now is i was told the coolant would be checked standard in a multipoint inspection, but it was not because when i left bonafice heirs chrysler it immediately overheated. They are breaking the car to get back at me and make me look noncredible in the disorganization. I just know its all fishy and is beyond me at this point to audit, but needs to be done for safety. |
Vehicle Mileage at Failure | 40000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MELBOURNE, FL |
VIN pattern | 1C3CCCEG6FNXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |