Issue ID | 1358861 |
Internal NHTSA # | 10956917 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | 200 |
Model Year | 2015 |
File date | 24/02/17 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | I currently have an open complaint just filed on 2/24/2017 (complaint number 10956764) this is a continuation of that complaint. My car was being serviced at fred fredrick's chrysler dodge jeep ram in laurel, maryland on 2/24/2017 to fix/repair the issue that has caused my vehicle to come to a complete stop, without warning, while the car is in drive (i was going 58 mph on a highway when the car initially stopped without warning - see first complaint). Fred fredrick's phoned and stated the issue had been resolved and they test drove the vehicle with no additional issues/problems. I picked up my vehicle at 4pm - by 8:45pm (not even 30 miles later) while in a residential neighborhood, the car had experienced the exact same issue that had just been repaired. My 2015 chrysler 200c, without warning or indicators, will come to a complete stop while in drive and i'm unable to place the car in a different gear shift or move it. For the second time in 24 hours i had to have my car towed to a dealership. My car is currently at darcars chrysler jeep dodge of silver spring, i have been told they won't be able to even look at my car until tuesday 2/28/2017. Today is 02/25/2017 and i'm out of reliable transportation until at least 02/29/2017. I had to resort to paying for a rental as neither chrysler, nor darcars would pay for the rental upfront. Chrysler said they "may" reimburse the rental if it is deemed that the work completed on my car was essential. In my opinion, a potentially life threatening issue should be essential - my car comes to a complete stop without notice. I have attached my service records since may 2016 ( purchased the car in april 2016 used) as well as my current rental agreement. I also have a video of the car stalled as well. This is clearly an issue with chrysler and they want to repair instead of buying my car out so that i can purchase a working vehicle |
Vehicle Mileage at Failure | 26278 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SILVER SPRING, MD |
VIN pattern | 1C3CCCCG0FNXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 11 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |