Issue ID | 213987 |
Internal NHTSA # | 720920 |
Manufacurer | DAIMLERCHRYSLER CORPORATION |
Brand | CHRYSLER |
Model | CONCORDE |
Model Year | 1994 |
File date | 30/06/24 |
Component | FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM |
Product type code | VEHICLE |
Description of the problem | Hartman motors has always been reluctant to do recall repairs. On recall number 98v184000, i had to take the car back after having the repairs done, because of fuel fumes inside the car. Hartman motors tried to charge me for fixing the leaks in the fuel injectors untill i showed them the recall printout from mhtsa where it stated that they had to replace the 'o' rings also. I offered to call nhtsa to request clairifition on this matter. Hartman service told me that it wasn't necessary to call as they would repair the injectors at no cost to me. With this latest recall (# 99v184000), i have made two appointments to have the repairs done and both times hartman has canceled after i showed up at the appointed time. The first time they said that they ran out of the parts needed... The second time they said that they had the part, but the tool needed to install it was broken. I received no phone calls prior to the appointment time. I would appreciate some help in getting hartmen motors to do the right thing for its service customers. *ak |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HARRISBURG, PA |
VIN pattern | 2C3ED56F8RHXXXXXX |
Was vehicle invloved in a crash? | |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | |
Drive train type | FWD |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
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Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
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