Issue ID | 1464063 |
Internal NHTSA # | 11091096 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | PACIFICA |
Model Year | 2017 |
File date | 30/04/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Several times while driving, the car has lost all electrical power. Car was purchased new in may 2016. 1) when driving at approx 50mph, the vehicle lost all internal power - radio, lights, gauges, etc. Braking and steering were unaffected. Pulled over and shut off vehicle. After 5 minutes, restarted normally. In response to this, the dealer replaced the instrument cluster. This was the first incident, occurring summer 2017. 2) when driving in a parking lot, approx 10mph, the vehicle lost all power and came to an abrupt stop. Passengers were disturbed and concerned, but not injured. After a few minutes, the vehicle restarted normally. 3) when idling (stopped) in a drive-thru line, the car lost all power. No controls in the vehicle worked, nor did the keyfob. Car would not restart. Driver opened and re-closed the vehicle door, at which time the vehicle restarted with a quick succession of error messages on the instrument cluster regarding the liftgate and other systems. This is the most recent incident, occurring 30-april-2018. This is a safety concern, making us hesitant and scared to drive the vehicle. Please help. |
Vehicle Mileage at Failure | 25000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WOLVERINE LAKE, MI |
VIN pattern | 2C4RC1BG6HRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |