Issue ID | 1587776 |
Internal NHTSA # | 11240744 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | PACIFICA |
Model Year | 2017 |
File date | 18/07/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | I have taken this vehicle in for repairs multiple times and it is schedule for repairs again this week. There have been multiple electrical issues including problems with the sliding doors, anti lock brake system had to be replaced, the battery system is grounding out, issues with the radio screen, and now the auto on off system is not working. In addition, i had to take the vehicle in for the ball joints bolts coming loose three time and they just used loctite to make them say on . They never realigned the vehicle and now i have to replace tires that are unsafe. Chrysler should own this and i am still convinced the ball joints could be damaged from this issue and they should replace them. However, the biggest issue is the transmission. It will be going in for the fifth time this week for the same issue that the dealer keep claiming is how i drive it. When taking off from a dead stop the transmission hesitates, which is a serious safety issue. Also, when driving and you let off the accelerator to brake it will hammer real hard. This a serious safety issue and chrysler and the dealer refuse to own it. I filed my second complaint with chrysler last week. This all needs to be resolved so i have a safe vehicle for my family. I feel they are stalling so my warranty will run out and i have no recourse. |
Vehicle Mileage at Failure | 35500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GRANGER, IN |
VIN pattern | 2C4RC1BG8HRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |