Issue ID | 1464139 |
Internal NHTSA # | 11091149 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | PACIFICA |
Model Year | 2017 |
File date | 30/04/18 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Bought new, currently has approx. 1200 miles on it. Van has stalled while driving multiple times while showing error messages including "stop/start unavailable, service stop/start system", the letter a! With an arrow around it. When van stalls the gear knob flashes in "d" or drive mode. Taken to service for first incident week of 4/16, dealership replaced the ecm. Picked up vehicle on 4/18 and stalled again on 4/22 and 4/23 while showing the exact same error messages. Towed to dealer on 4/24 and they kept it until 4/30 with no fix as they said they could not replicate the errors or stalling. Picked up the van on 4/30 and the vehicle stalled again and exhibited the same error codes while not even a quarter mile from leaving the dealership. I pulled over, put the van in park, started the van again and took it back to the dealer and the onsite manager took a picture of the error code a! And it is still in service for the 3rd time. I have pictures and videos to support my issues. This vehicle absolutely stalls while driving. I have notified chrysler corp directly and they are monitoring the service done at the dealership. |
Vehicle Mileage at Failure | 1200 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | TAMPA, FL |
VIN pattern | 2C4RC1BG2HRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 30 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |