Issue ID | 1635187 |
Internal NHTSA # | 11299315 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | PACIFICA |
Model Year | 2017 |
File date | 01/05/17 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 chrysler pacifica. The contact stated that while driving at various speeds the vehicle experienced unintended vehicle acceleration. Additionally, while accelerating from a stop, the emergency parking brake independently activated which caused the vehicle to come to an abrupt stop. Additionally, while at a stop light, the economy fuel feature malfunctioned which the engine to not automatically restart when the accelerator pedal was depressed. The vehicle also had experienced electrical malfunctions which caused failures to the wind shield wipers and the door would not lock. The vehicle was taken to the local dealers cherry hill chrysler (1708 west nj ave cherry hill ny.) and rockwall chrysler (970 east interstate 30, rockwell tx) where software updates were performed however, the failures recurred. The manufacturer was notified of the failures and the contact received case numbers: [xxx], [xxx], and [xxx]. The failure mileage was 10,000. *dt information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).*jb |
Vehicle Mileage at Failure | 10000 |
Number of Occurences | 2 |
Source of the issue | HOTLINE VOQ |
City and State | SOMERDALE, NJ |
VIN pattern | 2C4RC1BGXHRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | CHERRY HILL DODGE CHRYSLER JEEP |
Dealer's telephone number | 856-382-1681 |
Dealer's city | CHERRY HILL |
Dealer's state code | NJ |
Dealer's ZIP code | 08002 |