Issue ID | 1467503 |
Internal NHTSA # | 11093996 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | PACIFICA |
Model Year | 2017 |
File date | 13/09/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | My transmission jerks hard when shifting between 1st and 2nd and 2nd and 3rd gear. This happens at a slow speed around 15 mph. It feels like i have been rear ended by another vehicle. It then will lurch forward like i hit the gas pedal. One of the times i was out of town. When the transmission jerked it would not change to a higher gear. I had to park the car, cut off the motor for and hour, and then was able to drive the rest of the way home. The dealer has refreshed the computer and did a recall, but it still is not fixed. I have had it to the dealer 3 times. They say nothing can be done unless they can duplicate the problem. One time the service engine light actually came on for several hours but was off when i started the car the next morning.. On 10 may 2018 i was told by the service advisor that the new cars have a mind of their own and learn the drivers driving habits. So i felt like they were blaming it on me. How stupid is that comment? |
Vehicle Mileage at Failure | 17000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PANAMA CITY, FL |
VIN pattern | 2C4RC1BG6HRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 15 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |