Issue ID | 1482915 |
Internal NHTSA # | 11112622 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | PACIFICA |
Model Year | 2017 |
File date | 20/07/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Transmission has intermittent issues shifting from 1st to 2nd gear at approx 15-20 mph. Will either shift so hard it in essence slams into gear making you feel as though you were rear-ended, or will hesitate while it searches for a gear, refusing to accelerate despite gas pedal being pushed to the floor. This has happened to us on several occasions, everywhere from a parking lot to a busy highway with oncoming traffic, both while making turns and traveling straight ahead. On our 3rd visit to the dealer for this same complaint, we were told this is normal. It is not normal for a car to essentially leave you sitting on a busy highway while it searches for a gear. The chrysler forums are replete with complaints about this same issue, but chrysler has not yet addressed it. This appears to be separate from the stall recall that was previously issued by chrysler as we have had this done to our van (as have others) and it has not improved. |
Vehicle Mileage at Failure | 14000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | NEW BRAUNFELS, TX |
VIN pattern | 2C4RC1EG5HRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 15 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |