Issue ID | 1560288 |
Internal NHTSA # | 11204548 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | PACIFICA |
Model Year | 2017 |
File date | 20/04/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | This problem occurs at least once a week. This happens as the vehicle is accelerating and reaches between 15 to 18 mph. The car stops shifting and feels like it is just shutting off. I have to press hard on the gas pedal to get the vehicle to respond. I have asked the service department twice to fix the problem. Both times, they informed me that the computer scanner shows no concerns and that the technician cannot find the problem after taking the vehicle for a drive. The last technician informed my that chrysler is denying the issue because the computer scanners shows no issues. He informed me that chrysler knows about the issue and will continue to deny it until the government makes them. The other day my husband took the vehicle to the store and he came back a nervous wreck. This same concern happened to him. He said he doesn't know how i drive this vehicle everyday. He thought the transmission just fell out of the car when it didn't properly shift gears. I have three young children and husband that ride in this vehicle with me. I am terrified that one day i will be rear-ended because of the problem with the transmission. If someone is following too closely, one day i will be hit. I have talked to other friends who have the 2018 model and they said the safety concern has carried onto their vehicle and was not corrected. This concern started before 10,000 miles and still continues at over 47,000 miles. |
Vehicle Mileage at Failure | 47000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HOWELL, NJ |
VIN pattern | 2C4RC1DG9HRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 18 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |