Issue ID | 1572694 |
Internal NHTSA # | 11219844 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | PACIFICA |
Model Year | 2017 |
File date | 11/05/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Our pacifica was stopped at a stoplight. When the light turned green, the parking brake engaged and a message came up that said to service the shifter. We were able to turn off the engine and restart it, but we were not able to get the pacifica to shift to drive or to get the parking brake to disengage. Sheriff's deputies who came and remained on scene with us who are familiar with chrysler cars were also not able to get our pacifica to move. Thankfully this incident happened in a situation that was not terribly busy. I am concerned that this would have been extremely dangerous if it had occurred on a busy road. The document from the repair cites tsb 18-002-19. The work that was done was to replace the shifter. Our van only had 41962 miles on it at the time of the incident. If this is a common issue, some work should be done to set up some sort of recall that would make this less of a safety issue. As a result of this incident and a similar incident due to a hood latch sensor failure we no longer felt safe in this vehicle. Once the repair was complete, we traded in the van to buy something we feel much more safe in. |
Vehicle Mileage at Failure | 41962 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GREENSBORO, NC |
VIN pattern | 2C4RC1BG6HRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |