Issue ID | 1672646 |
Internal NHTSA # | 11337829 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | PACIFICA |
Model Year | 2017 |
File date | 01/06/18 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2017 chrysler pacifica. The contact stated that while driving at an undisclosed speed, and shifting from 2nd to 3rd gear, the vehicle lacked forward motive power with an abnormal clunking sound coming from the engine. The vehicle was taken to hall chrysler dodge jeep ram virginia beach (3152 virginia beach blvd, virginia beach, va 23452; (877) 475-0721) who stated that a transmission hard code was retrieved by the dtc scanner. The dealer replaced an unknown part in the transmission control module however, the failure recurred. The dealer then stated that the hub flange needed to be replaced. The vehicle was repaired, however, the failure continued. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000. |
Vehicle Mileage at Failure | 20000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | VIRGINIA BEACH, VA |
VIN pattern | 2C4RC1EG0HRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |