Issue ID | 1531317 |
Internal NHTSA # | 11171384 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | PACIFICA |
Model Year | 2017 |
File date | 10/01/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Initially, while driving, a brief warning message would flash on the driver's info cluster that the "power steering was unavailable" and then the warning would go away very quickly. However, the warning began coming on more frequently, always while driving, and it would stay on, resulting in a total loss of power steering. This was very frightening since in the large van it became difficult to control while driving at both highway and side-street speeds. When the engine would be turned off and then restarted, the malfunction would resolve, however, it began happening more and more frequently, sometimes multiple times during a short drive. It was very unsafe to drive as the power steering could have potentially gone out at any time, such as a highway corner, resulting in loss of control. The car is now in the shop while they are trying to find a repair for the problem but as of now they are saying it is electronic and not mechanical. |
Vehicle Mileage at Failure | 25000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CALIMESA, CA |
VIN pattern | 2C4RC1GG6HRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 75 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |