Issue ID | 1442196 |
Internal NHTSA # | 11064753 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | PACIFICA |
Model Year | 2017 |
File date | 31/05/17 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | The rear sliding doors do not close and latch properly. They will almost fully close and then pop back open like something is in the way. It started with the drivers side only. Now, both sides do it. The dealership has replaced the motors, latches, fuel door sensors, updated software, every component of the door they can and cannot fix the problem. It is intermittent, but frequent. In an attempt to fix the problem, the chrysler mechanic turned the pinch sensor down so low that it now poses a safety problem because the door does not sense if an object is in it, until it has fully closed and then pops back open. It only happens when the vehicle is stationary (i. E. The doors do not open by themselves when driving). It doesn't matter how i open or close the doors (i. E. With the overhead interior button, the interior door button, the exterior door button, the remote or pull the physical exterior handle). After 8 months of trying to fix it, chrysler is replacing my vehicle. The dealership had at least one other person with the same problem after i first brought my vehicle in. |
Vehicle Mileage at Failure | 800 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SUMMERVILLE, SC |
VIN pattern | 2C4RC1GG6HRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |