Issue ID | 1436997 |
Internal NHTSA # | 11058428 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | PACIFICA |
Model Year | 2017 |
File date | 28/07/17 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | Intermittent uconnect functionality. Screen would go dark, navigation non responsive, random accessory controls non responsive, the chrysler help button & 911 button was non responsive. Increased rpm at ideal, parked or at break. Break fade & random lurching at traffic stops. After about 2 weeks complete break failure & all other electrical components observed failed. A phone call to chrysler on personnel phone resulted in chrysler sending a flatbed wrecker for transport to dealer service center in lebanon, ohio. Fortunately it all happened 2 days before a trip over the smokey mountains, instead of while actually crossing the mountains. After repairs at lebanon, ohio chrysler. A vague description from service center that it was an electrical system failure & they replaced battery. All events listed above during the 2 weeks occurred during normal driving in town & on highway. |
Vehicle Mileage at Failure | 3209 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CARLISLE, OH |
VIN pattern | 2C4RC1EG5HRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |