2017 Chrysler PACIFICA Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Chrysler PACIFICA 2017 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Chrysler PACIFICA 2017 unknown or other and complaints other owners have filed.
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2017 Chrysler PACIFICA Unknown Or Other Problems, Complaints and Defects

 Issue ID1656280
 Internal NHTSA #11321042
 ManufacurerChrysler (FCA US LLC)
 BrandCHRYSLER
 ModelPACIFICA
 Model Year2017
 File date03/04/20
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemPurchased 2017 chrysler pacifica brand new with factory tow package option able to tow up to 3,600 lbs. Per chrysler. Apparently the van can't tow 3,200 lb. Trailer safely unless the van can control the trailer brakes, which it can not do because chrysler failed to supply wiring under the dash for a trailer brake controller to be connected in the 2017 models. It appears everyone with a 2017 pacifcia with factory tow package are towing trailers unsafely because the van can not stop safely with a 2,000 lb. Trailer in tow let alone a 3,500 lb. Trailer. I filed a complaint with the dealer (ziegler chrysler in downers grove, il) and the bbb id #14203031. With the help of the bbb, chrysler responded stating it was a sales issue and to take it up with the dealer. After going back & forth with dealer and chrysler corp., dealer (sales mgr. Phil) now says its a manufacture problem and chrysler says it can tow 3,600 lbs. It appears chrysler corrected the problem for the 2018 and newer models but not the 2017 models. It seems chrysler is claiming and advertising it can tow 3,600 lbs. But that seems totally false for 2017 models. However, if nhtsa feels its safe for the 2017 pacifica with tow package to tow the advertised weight without operating the trailer brakes then i won't be concerned. Thanks for your time in this serious matter.
 Vehicle Mileage at Failure
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateLOCKPORT, IL
VIN pattern 2C4RC1EG7HRXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase29/06/24
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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