Issue ID | 1629811 |
Internal NHTSA # | 11291328 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | PACIFICA |
Model Year | 2018 |
File date | 05/12/19 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2018 chrysler pacifica. The contact stated that the entire theater system failed and the backup system would become stuck in camera mode while driving. The failure intermittently occurred. The contact stated that the software on the tv monitor and the video module under the passenger seat were replaced and updated at coast auto center chevrolet (530 chetco ave, brookings, or 97415, (800) 342-9438). The contact stated that the failure continued and the vehicle was taken back to the dealer several times. The contact stated that the same dealer attempted to repair the vehicle, but was unsuccessful. The contact wanted to know why the vin was not included in nhtsa campaign number: 19v886000 (equipment, back over prevention). The manufacturer was made aware of the failure and provided numerous unknown case numbers. The failure mileage was approximately 36,000. The vin was unknown. |
Vehicle Mileage at Failure | 36000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | CRESCENT CITY, CA |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |