Issue ID | 1543639 |
Internal NHTSA # | 11184420 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | CHRYSLER |
Model | PACIFICA |
Model Year | 2018 |
File date | 02/03/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | In the fall, the entire electrical system failed leaving my car completely inoperable. This happened while driving the vehicle with my kids in the car. Thank goodness we were in a safe neighborhood going at a slow rate of speed. It took over a week to "fix" the problem and was give a whole new "computer". On saturday 3-2 at 10:30 pm, i was driving with my children on the ohio turnpike going 70 mph when then power steering failed. I had to pull off the road. I did not have control of the vehicle due to loss of steering and had to pull the wheel hard to the right to get off the road. Thank goodness, i was in the right lane. If i were in the left lane on the highway, it would have been potentially fatal. Both occurrences could have caused serious injury or have been fatal. We researched the issues and found a nytimes article on these failures. This car has put my family's safety in danger. |
Vehicle Mileage at Failure | 18000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SANDUSKY, OH |
VIN pattern | 2C4RC1EG4JRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |