Issue ID | 311453 |
Internal NHTSA # | 748275 |
Manufacurer | CHRYSLER GROUP LLC |
Brand | DODGE |
Model | CARAVAN |
Model Year | 1997 |
File date | 08/07/01 |
Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
Product type code | VEHICLE |
Description of the problem | Van in reverse backing out of my garage, we heard a large knock from the engine and the van rocked. At this point the van locked up, could not move in reverse or drive. The vehicle was locked up to the point that it could not be pushed in nuetral, the tires even skid on the driveway when being pulled onto the back to the tow truck. Transmission repair ($1800) required. Was told that "planetary" exploded and destroyed transmission, a typical problem with chrysler 3 speed transmissions. Called chrysler customer service, but denied any help due to over warranty and did not purchase an extended warranty (they just want money). It didn't matter that i had transmission service in jan. 01 and everything looked fine. This a very dangerous problem, i had my wife and 2 and 4 year old children in the van. What happens if vehicle locks up on the highway?? Please look into this before someone gets killed.*ak |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | JONESTOWN, PA |
VIN pattern | 2B4GP2431VRXXXXXX |
Was vehicle invloved in a crash? | |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/08/97 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | Y |
Number of cylinders | |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | 1 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |