Issue ID | 482960 |
Internal NHTSA # | 10072595 |
Manufacurer | CHRYSLER GROUP LLC |
Brand | DODGE |
Model | CARAVAN |
Model Year | 1997 |
File date | 10/05/04 |
Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
Product type code | VEHICLE |
Description of the problem | I bought this van new in 1997 just after buying the van there was ticking noise coming from the engine i feel it is the lifters but dealership says no it was the fuel purge valve. The noise countinues to get worse and i am sure the noise is the lifters when i change the oil to 10w-30 the noise goes away. The oxygen sensor was replaced at approx 50k miles. The van has recently been in the shop for the transmission two or three time since november 2003 aprox. 90,000 miles on it. The transmission was hanging up in second gear when dodge retuned to me the transmission shuttered while driving. Vehicle is now in the shop for the transmission again it is leaking from the output shaft seals and while in park when starting the vehicle the van jerks foward like the trasmission is still engaged. This all happens while in park. Sometimes when the vehicle is shifted from drive to park if the accelorator is pressed the vehicle jumps / jerks foward this seems to be a safety issue as my wife and i have three children that sometimes walk in front of the van to get in when we go off as a family. My check engine light came on just hours before i returned to the dealer for transmission service and it is the egr valve failure that caused the ckeck engine light to come on. The dealership tried to put the transmission off as that but i am also a mechanic the egr valve has nothing to do with the transmissionacting as if it is engage although it is acually in park. This is not good practice to lie about a serious problem with the vehicle. Also the transmission leak was caused from the first removal of the transmission and chrysler warranty department said the leak would not be covered this is also very digusting when you remove an axle the seal should be replaced before you reinstall the transmission. The dealer is still trying to find out what is wrong with my transmission. The water pump has failed and also the cooling fan relay failed for the engine cooling system.*ak |
Vehicle Mileage at Failure | 90000 |
Number of Occurences | 4 |
Source of the issue | NHTSA WEB SITE |
City and State | COVINGTON, GA |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 21/09/97 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | TOWN AND COUNTRY DODGE |
Dealer's telephone number | 770-922-3400 |
Dealer's city | CONYERS |
Dealer's state code | GA |
Dealer's ZIP code |