1997 Dodge CARAVAN Power Train Automatic Transmission Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Dodge CARAVAN 1997 power train automatic transmission. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Dodge CARAVAN 1997 power train automatic transmission and complaints other owners have filed.
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1997 Dodge CARAVAN Power Train Automatic Transmission Problems, Complaints and Defects

 Issue ID567687
 Internal NHTSA #10141584
 ManufacurerDAIMLERCHRYSLER CORPORATION
 BrandDODGE
 ModelCARAVAN
 Model Year1997
 File date27/10/05
 ComponentPOWER TRAIN:AUTOMATIC TRANSMISSION
Product type codeVEHICLE
 Description of the problemTransmission failed, vermont, 2003. Replaced the transmission @ 114,152 miles - wilson dodge, vt - at 134,826 miles, transmission fluid leaking - had noticed clunking occasionally in reverse. Complained to the dealer -ira dodge, medford ma re: clunking: was informed that the leaking or tear down for clunking not covered under warranty - to be my expense - sound not easily repeatable - dealer stated $150 diagnostic charge. Argued with the service manager saying that the transmission was under warranty - he was not sympathetic. Convinced him to have his mechanic test drive the van after fixing the leak (which he indeed did - mileage out was 134828) august 2005 - mileage 148781 - loud bang while backing up in the hotel parking garage. Called mopar customer service at 800-992-1997 - date 8/20/05 - told that warranty was good in canada by rep; given the name of the montreal dealership - drove to dealership 8/21/05 (without incident); informed warranty not good in canada. Service manager drove the car. Unable to replicate problem. Drove home (worcester, ma.) no problems. Drove to the dodge dealer in worcester 8/23/05; transmission person was on vacation. Told that a diag would be $150, teardown my expense. Problem did not occur again. 10/27 - entire transmission locked - middle of busy prospect street in cambridge. Van would not move. Taken to the dodge dealership, 900 miles out of warranty. Ira dodge said could do nothing about discounting the labor. They asked me to contact mopar warranty. Called mopar service 11/2/05, told my story, no record of my call on 8/20/05. Transferred to a "senior staff agent" (eddie - employee #9ew) in the business office - he called the dealer while i was on hold. When he came back to the line he was no longer friendly, saying i was beyond my warranty and that dodge would not cover anything. Argued with "eddie", asked for supervisor. Eddie declined. *jb
 Vehicle Mileage at Failure151000
Number of Occurences2
Source of the issueNHTSA WEB SITE
 City and StateWORCESTER, MA
VIN pattern 1B4GT54L2VBXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase11/03/03
Was original owner?N
Anti-lock brakesY
Cruise controlY
Number of cylinders6
Drive train typeAWD
Transmission typeAUTO
 Vehicle speed7
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameIRA DODGE
 Dealer's telephone number781-475-1069
 Dealer's cityMEDFORD
 Dealer's state codeMA
 Dealer's ZIP code02155
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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