Issue ID | 636627 |
Internal NHTSA # | 10196573 |
Manufacurer | DAIMLERCHRYSLER CORPORATION |
Brand | DODGE |
Model | CARAVAN |
Model Year | 1997 |
File date | 17/07/07 |
Component | SUSPENSION:FRONT:MACPHERSON STRUT |
Product type code | VEHICLE |
Description of the problem | The strut tower on the 1997 dodge caravan, that has only 85,500 miles rusted and needed to be replaced. After researching this problem i discovered that this was a common problem. Dodge admitted to a design flaw for the premature rusting strut towers. A tech service bulletin from chrysler dated october '02 explicitly stated that all '1996 to 19'99 chrysler vans plymouth, dodge, and chrysler, had the problem with the strut towers. All of them will eventually rust from the bottom up. As i stated, the strut towers were defective in there design. Chrysler has a warranty part number 05086513aa but refuses to fix a known dangerous defect, because the van is over the 7 year, 100,000 mile, which ever comes first warranty. This is outrageous, especially since this van has been taken to the dodge dealer for almost all maintenance needs and yearly state of maine safety inspections, and this issue was never mentioned. Clearly, when the rusted strut tower gives, the strut will come up through the hood. At that point, lives will be in danger, as the probability of losing control of the vehicle is inevitable. Please consider this my formal complaint. Will chrysler live up to the responsibility and repair this know defect for those of us out of the warranty timeline.*ak |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WATERVILLE, ME |
VIN pattern | 2B4FP2538VRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 14/07/07 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | |
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Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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