Issue ID | 802899 |
Internal NHTSA # | 10343943 |
Manufacurer | CHRYSLER GROUP LLC |
Brand | DODGE |
Model | CARAVAN |
Model Year | 2008 |
File date | 09/06/09 |
Component | SERVICE BRAKES, HYDRAULIC |
Product type code | VEHICLE |
Description of the problem | I purchased a brand new 2008 dodge grand caravan in oct. 2008. At 22,226 miles the dealership replaced front brake pads and machined front rotors. At 29,595 they machined the front brake rotors again. There was still shimming in the brakes so at 29,847 i took the car back to dealership. They replaced front brake rotors, machines rear brake rotors and replaced rear brake pads. At 31,854 my brakes were constantly squeaking. Dealership inspection brakes and said "normal characteristic of this model/brake. Under certain conditions due to material type and glazing brake life is approximately 90% life remaining front and rear." then at 35,665 i brought back to dealership for another inspection. I reported "excessive brake noise." their response was "brakes ok. Approximately 65% life remaining. Noise detected was characteristic. No abnormal conditions detected at this time." so basically in just 3,800 miles i went through 30% of the brakes life. This is after having front and rear pads and rotors replaced. I have received a letter stating chrysler is extending warranty of front brakes to 36,000 miles. My problem is that what happens after 36,000 miles and what about the rear brakes? How do i know i am driving with safe brakes? The dealers response was to bring the vehicle in for inspections. I called and spoke to the "chrysler recall team" and was told there are upgraded parts for the brakes on my vehicle but the dealership says that because i'm past the 36,000 miles they will not correct the problem with the upgraded parts. |
Vehicle Mileage at Failure | 22226 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | VENTURA, CA |
VIN pattern | 2D8HN54X08RXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
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Date of purchase | 04/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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