Issue ID | 1441552 |
Internal NHTSA # | 11064275 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | CARAVAN |
Model Year | 2014 |
File date | 21/01/18 |
Component | SEATS |
Product type code | VEHICLE |
Description of the problem | Driver's headrest deployed due to the plastic that holds a pin broke internally. This spring loaded system apparently had enough tension that it broke the plastic. My vehicle was stationary and unoccupied at the time. If i had been sitting in the vehicle my neck could have been broken. A replacement headrest is about $650, not including labor, according to the dealership and i was told it is not in warranty. I have had this vehicle less than 4yrs. |
Vehicle Mileage at Failure | 72500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MOORE, OK |
VIN pattern | 2C4RDGBG1ERXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |