Issue ID | 1399387 |
Internal NHTSA # | 11014588 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | CARAVAN |
Model Year | 2014 |
File date | 01/07/17 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I purchased this vehicle new and so there was never any stickers inside/on/around the headrest. When removing it for cleaning/putting on seat covers, the air bag light came on. After taking it to the dealership, i was informed that there's a wire connected to the head rest and it is supposed to tilt forward in an accident. Now, this would be a great safety feature to have, but how can it be considered important and yet not have any sort of information about it... Except a tiny line somewhere in the manual. Seriously... When's the last time someone read a manual? (ok... Honestly i did years ago with my first car, but i lived in the country with no cable, no internet... No air conditioning in nc! I had nothing else to do, but that's not realistic!). Dodge is refusing to fix this as "it's listed in the manual". How can i have a safety sticker on my visor not to use the mirror while driving, but yet not have anything on something this important.. And this new. I've never had a vehicle before that you couldn't remove the headrest on and none of my friends had heard of this either! |
Vehicle Mileage at Failure | 30000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BISMARCK, ND |
VIN pattern | 2C4RDGCG5ERXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |