Issue ID | 1371463 |
Internal NHTSA # | 10978919 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | CARAVAN |
Model Year | 2017 |
File date | 19/03/17 |
Component | SEAT BELTS |
Product type code | VEHICLE |
Description of the problem | I purchased a 2017 dodge caravan and quickly realized it is not safe for my seven year old child based on his age, height and weight!! The is only one safe position for him in the entire van and i have it documented over and over on videos that i took while having certified car seat safety experts attempt to help me safely secure my child, including safe kids worldwide (on video and in writing!!), aaa and phoenix children's hospital and several others also all on video!!!! The shoulder belts do not fit properly on my child!!! I even tried different car seat options (also on video!!). Dodge corporation insisted that i meet with the service director and service manager thinking they would have a "fix" for the problem and send me on my merry way. They were wrong!! Since there was no easy "fix" dodge closed my case and hopes that i will go away!!! There are many children that are not properly secured in this family van and parents don't even realize that their kids are not safe!!! I would appreciate someone contacting me to view my many credible videos done by qualified and certified car seat safety experts documenting the lack of safety for many children, including mine!!! ... Updated 05/03/17 *bf.... Updated 06/21/17 *bf.. Updated 07/13/17 *bf *cn |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PEORIA, AZ |
VIN pattern | 2C4RDGBG6HRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 04/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |