Issue ID | 1620604 |
Internal NHTSA # | 11281483 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | CHALLENGER |
Model Year | 2018 |
File date | 13/11/18 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | This has been going on for a year now and started the 2nd month i bought the car. What will happen is 1 to 2 times a week the uconnect 8. 4c navigation screen will freeze on the screen it started up on and can not be change. You can make selections on the screen its stuck on, but when you need to with go to another page you cant. You must put the car in neutral and turn it off then back on to get the system to work properly. I let the dealer know during an oil change and they said they where not able to duplicate the issues. I then took the car in 3 months later and again they could not duplicate the issue. When i asked for records of my complaint and the car in the shop they said they could not find them. I will be taking the car to another dealer as the one i was going to is horrible. Also the issue happens at anytime i could be stationary, or driving, when driving it becomes a safety issue as i turn off and back on the car while in motion |
Vehicle Mileage at Failure | 1000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | GLENDALE, CA |
VIN pattern | 2C3CDZFJ0JHXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |