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2014 Dodge CHARGER Electrical System Problems, Complaints and Defects

Issue ID	1321778
Internal NHTSA #	10910099
Manufacurer	Chrysler (FCA US LLC)
Brand	DODGE
Model	CHARGER
Model Year	2014
File date	29/08/16
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	I have been working with fca since 8/31/16, so for 28 days now, that i have been without power steering. I filed my first complaint on, or around 9/12/16. I experienced the exact same symptoms as stated in nhtsa pe14022 while driving down the highway at apporximately 65mph. Every warning light went off flashing, service transmission message, service power steering , and tach, and speedo would drop to zero , and i would lose engine power, and power steering. I captured the incident on video, and provided the video to nhtsa, i will again provide a link for the video here : https://youtu. Be/e96hvqpep10 . In dealing with fca llc, they refuse to replace the electric hydraulic power steering pump that was fried from this incident occuring. Fca is saying that it was the "2 year old mopar battery" that caused the incident, and refuse to replace the ehps pump that worked perfectly fine before this occured. I replaced the alternator per nhtsa recall no. 14v-634 a great deal of time prior to this incident occuring. Fca is trying to circumvent having to replace the pump by changing the origin of the means to the battery, instead of the alternator. I have been extremely frustrated with how fca refuses to acknowledge all of the proof given to them. I am not alone in this, there had been many complaints filed with similar results as mine in dealing with fca. It's time for nhtsa to do something to remedy this issue with fca. Fca offered to replace the $1400 ehps pump if i pay a $500 co-pay, i refuse to accept this offer based on the principle of the matter. The true origin of all of the issue's i'm currently having, is from the original alternator that was in the car for a year and a half initially, and during that time it was improperly charging the battery that possibly caused the battery to ultimately fail on 8/31/16. Please see attached files. Failure mileage 81332
Vehicle Mileage at Failure	81332
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	HOWE, IN
VIN pattern	2C3CDXBG1EHXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	65
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

U5YH5819ALL079020 PM1KT08050LF93809 WBA3D3105CF238698 KM8SNDHF6KU297163 WDC1660571A425982 1FTEW1E46KFC22287 WDF63970313400124 WXF1530LTH3000017 VBKXWM239GM369498 JMZKF6WE690371176 KMHET41VP6A234252 1C4RJFBG7EC133233

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2014 Dodge CHARGER Electrical System Problems, Complaints and Defects, Recalls and Failures

2014 Dodge CHARGER Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?