Issue ID | 1280525 |
Internal NHTSA # | 10862783 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DART |
Model Year | 2013 |
File date | 28/03/16 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I am writing to complain about the length of time that it took for my vehicle. It stated clearly in the recall letter i received that the service would take 1 hour. Maybe a little longer. When i made the appt. I was told the parts were in stock. I dropped off my car the next morning, and was told 3 hours if i wanted to wait. I called them 2 days later and was told parts needed to be ordered, and it would be 2 weeks until they (the dealership) could get them. After the 2 weeks, with no update from them, i got a call saying the parts didnt take, they would have to order them again. This happened one more time. All in all my car was in the shop for a month for a 1 hour treatment. On top of that my vehicle, which i am afraid to drive in, was returned to me filthy and with a broken seat. After over 30 days in a dealership and it couldnt even be detailed or cleaned?? Maybe an oil change? I have complained to dodge and they are sweeping it under the rug just as the dealership has done. |
Vehicle Mileage at Failure | 25000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BOCA RATON, FL |
VIN pattern | 1C3CDFCH1DDXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |