Issue ID | 296719 |
Internal NHTSA # | 744354 |
Manufacurer | DAIMLERCHRYSLER CORPORATION |
Brand | DODGE |
Model | DURANGO |
Model Year | 1998 |
File date | 09/04/01 |
Component | SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT |
Product type code | VEHICLE |
Description of the problem | After service of vehicle, i left the dealer. When i left the parking lot i heard a bang from under the vehicle. I took the vehicle back to the dealer and went for a road test with one of the service employees. He concured that there was a noise but could not tell me exactly what was wrong with the truck. Service was booked the following day so i arranged to drop the truck off two days later. I was then told that the lower ball joints were bad on both sides. I was quoted a price approx $200. 00 over the area's service centers. The service center told me that the vehicle should not be driven because it "was not safe". After researching the suspension i found that there are many others who have had similar problems. I feel that since the dealership has a re-occuring problem with this particular equipment, that a safety recall should be implimented. Especially since the dealer indicated that the truck is not safe to drive.*ak |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | HOWELL, NJ |
VIN pattern | 1B4HS28Y5WFXXXXXX |
Was vehicle invloved in a crash? | |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/01/98 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |