Issue ID | 446096 |
Internal NHTSA # | 10045260 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | DURANGO |
Model Year | 1998 |
File date | 12/07/01 |
Component | SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT |
Product type code | VEHICLE |
Description of the problem | 7/12/01 i was advised that the lower ball joints were loose and needed to be replaced. I had brought the vehicle in because it sounded like something underneath was loose. It made noise going over any rough surface. After checking with several other dodge service people and being advised that this was very definitely premature, i contacted the customer service office and a person named [xxx] arranged to have the ball joints replaced with me paying a good will deductible of $150. 00. The car# 9012127 was on my invoice and was approved by [xxx]. At the time of diagnosis my mileage was 39,436 and the purchase date was 3/18/98, just out of warranty. The vin is [xxx]. I currently have 68,717 miles on the vehicle and it is starting to make the same noises again. I just replaced the front and rear shocks but the noise continues. After hearing about the current investigation regarding the upper ball joints, i am concerned about the safety of this vehicle. *la information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 39436 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MINNEAPOLIS, MN |
VIN pattern | 1B4HS28Z6WFXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/03/98 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |