1998 Dodge DURANGO Suspension Front Control Arm Lower Ball Joint Problems, Complaints and Defects, Recalls and Failures

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1998 Dodge DURANGO Suspension Front Control Arm Lower Ball Joint Problems, Complaints and Defects

 Issue ID500287
 Internal NHTSA #10088659
 ManufacurerDAIMLERCHRYSLER CORPORATION
 BrandDODGE
 ModelDURANGO
 Model Year1998
 File date25/08/04
 ComponentSUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Product type codeVEHICLE
 Description of the problemYesterday, 8/25/04, while exiting a highway the ball joints on my 1998 dodge durango slt 4x4 failed on me. As i was breaking the front suspension felt like it dropped down and i heard a clunk and temporarely lost control of the vehicle however i was able to gain control quickly and pull into a gas staion. I could not notice anything(but im not mechanically knowledgable) at first when i pulled into the gas station and got out to look around my wheels but as i went to drive away there was a knocking noise and a virbration coming from the front of the vehicle. Luckly i was close enough to midas so i went right to them and they put it up on a lift and showed me the ball joints. The bottoms had completely come apart(dropped out i think was the term) and the top ones were extremely loose and had a lot of play on them. I was told that i was lucky that it happened when it did and not on the highway where i was doing 65mph because there was a chance that the wheels could have actually fallin off my vehicle causing who knows what to happen (major accident, death, ect..) and that dodge durangos and dakotas are the most common vehicle with this problem. I had them repaired at a total cost of 942. 30. They replaced the upper and lower ball joints on both sides of the front end and gave me the old ball joints to do with as i please. The only thing left to determine is why the knocking noise that arrose only after the ball joints failed on me is still there after having them replaced and i am going back to midas tomorrow to try to get a diagnosis of this problem.*ak
 Vehicle Mileage at Failure107398
Number of Occurences4
Source of the issueNHTSA WEB SITE
 City and StateROHNERT PARK, CA
VIN pattern 1B4HS28Y6WFXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase18/11/03
Was original owner?N
Anti-lock brakesY
Cruise controlY
Number of cylinders8
Drive train type4WD
Transmission typeAUTO
 Vehicle speed10
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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