Issue ID | 461501 |
Internal NHTSA # | 10056859 |
Manufacurer | DAIMLERCHRYSLER CORPORATION |
Brand | DODGE |
Model | DURANGO |
Model Year | 1998 |
File date | 01/06/01 |
Component | SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT |
Product type code | VEHICLE |
Description of the problem | 1998 durango. At about 53k miles the upper and lower ball joints need to be replaced and at about 95k the uppers need to be replaced again. The first repalacement parts were from dodge and the second set of lowers were replaced by sears with a lifetime warranty. I talked to the service mgr at the local dodge dealer and he had a tech. Look at the ball joints and they agreed they were bad. The dealership refused to take any action because the car was out of warranty. I contacted dodge via email and they refused to take any action. I feel that ball joints should last longer than 55k miles. It is interesting that sears gave a lifetime warranty and dodege only is concerned with the first 36k. Tks ron |
Vehicle Mileage at Failure | 55000 |
Number of Occurences | 2 |
Source of the issue | NHTSA WEB SITE |
City and State | PIKEVILLE, KY |
VIN pattern | 1B4HS28Y1WFXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 14/08/98 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 8 |
Drive train type | 4WD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | DESKIN MOTOR |
Dealer's telephone number | 6064371300 |
Dealer's city | PIKEVILLE |
Dealer's state code | KY |
Dealer's ZIP code | 41502 |